I can tell you for a fact those Geeks and Geeks Squad do not know their ass from their elbow. I was desperate. I have been without Internet access at my home for a little over a week. I attempted to complete a secure ID log on for work. I have done this hundreds of times in my past... even on this very same PC. Well, my attempt was partially successful and when I attempted to sign out and sign back in... my internet access was corrupt. I tried all the usual suspects... checked the dam cords... reset my cable service... reset my system in order from cable box; router; pc; and xbox. The silver lining to this tragic story is my xbox. NO PROBLEMO... and I want to keep it that way.
Anyways... friends attempted to trouble shoot with me and it did not work...
So I take my PC to BestBuy. I bring my Dell to the black/white/orange section of the store where men and women in muted black and white surry around from PC to PC staying for a max of 30 seconds as they multi-task software loads and the like. A cheeky fellow name Greg asks if he can help me....
- he does a diagnostic
- he reviews my settings
- he loads some basic fixes
- he makes a determination it could be my network card or something within the operating system program - either way to determine is a max of 40.
- "the sucker okays the work"
- he installs the brand new network card
- FAILED to access the internet!!!
- he then asks about my connection at home (I have one - xbox live)
- he starts chatting about live... his gamer tag... I respond... I'm the 'It's not your fault' guy... he chuckles... "not vs. me" and I respond with "SCDA - any time" it will not be your fault....
- he attempts to sell me on a total reinstall after telling me the network card was flawed - which is clearly was not...
- he was not shocked when I declined that option...
So I have been without PC at home for eyons... it seems!